Wales & West Utilities

We are Wales & West Utilities. Every day our skilled and dedicated colleagues do their very best to keep our 7.5 million customers safe and warm, with a gas network they can rely on and a level of service they can trust. 

We don’t sell gas. Instead we look after the pipes that keep it flowing to homes and businesses across Wales and the south west of England. We respond to gas emergencies, and we invest £2m every day across our network, connecting new homes and upgrading the gas network, to make sure the communities that rely on us receive a safe and reliable gas supply for generations to come.